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  1. Helpdesk prisma
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  5. Fire Alert

Fire Alert

  • How to make sure if the members' concession is included in the alert sent by RSPO
  • Why did members receive an email from the RSPO Fire Hotspot Monitoring even though there was no fire?
  • How does publishing the names of the affected members help them to resolve fire issues?
  • If there’s a fire in a member’s concession, or a fire incident without a reported hotspot, can this be proactively reported to RSPO without waiting for RSPO to notify the member? What is the procedure for this?
  • Members are required to respond to RSPO on a hotspot alert within FIVE (5) working days. However, sometimes there might be some delays in getting a police report. Can members send the response first within the stipulated time, and the police report at a l
  • How far do members have to check for the presence of fire from the coordinates of the hotspots?
  • What is the confidence level of the hotspot data that is being used and distributed to growers?
  • Which satellites and sensors are used by RSPO to detect hotspots

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